What would you do?

M

missile07

Member
I had placed some used shocks for sale on the internet. A guy requests photos of the shocks....so I sent a photo of each one plus all of them as a whole to him. He make me an offer & I agree to accept & I pay shipping. I ship them to him & now he says they aren't what he thought and are "scratched up". Nothing on the shocks affected the inside integrity of the shocks at all & he agreed. So I told him to send them back & I would refund his money...which I feel is only fair if he is not happy. Now he says that he wants me to pay return shipping & the cost of the money gram he sent. I told him I would send him the dollar amount on the shocks back but not pay shipping. Is this fair?

Anybody been in the same spot? I feel like most ppl would tell him to shove it and go on.
 
That's the fair thing to do.
The only way I ever refund money after sending photos is if the buyer pays return shipping and then only if they are what I sent him to begin with.
I wouldn't refund his cost of sending the money either.

THANX RICH

People say I'm getting crankier as I get older. That's not it. I just find I enjoy annoying people a lot more now. Especially younger people!!!
 
Wow, you agreed to take them back, and refund his money?

I would've told him to shove off, he had pictures of the product, and if he wanted shocks for a show car, then buy new.
 
missile07 said:
I had placed some used shocks for sale on the internet. A guy requests photos of the shocks....so I sent a photo of each one plus all of them as a whole to him. He make me an offer & I agree to accept & I pay shipping. I ship them to him & now he says they aren't what he thought and are "scratched up". Nothing on the shocks affected the inside integrity of the shocks at all & he agreed. So I told him to send them back & I would refund his money...which I feel is only fair if he is not happy. Now he says that he wants me to pay return shipping & the cost of the money gram he sent. I told him I would send him the dollar amount on the shocks back but not pay shipping. Is this fair?

Anybody been in the same spot? I feel like most ppl would tell him to shove it and go on.
Click to expand...

You are being more than fair.
 
If you sent him pictures and the pictures showed exactly what he was getting, then I would say tough luck. With all this shipping back and forth and all, now you have to make sure he doesn't pull an ol' switch-a-roo on you. Make sure you kep his address in case you have to pay him a visit if they aren't in the same working order as you sent them. Good Luck!!
 
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